Patient Journey

We value our patients and strive to offer an efficient experience in our hospitals throughout Southern Africa.

Sign up to our Newsletter


Patient Journey 0

‘We thought the back pain was only flu’

Posted on 13 March 2017

When 15-year-old Grey College learner Declan O’Connor experienced terrible back pain, he had no idea he was suffering from a serious kidney infection. His mother Lesley, who was four hours away, rushed to his side at Mediclinic Bloemfontein. They share their story.

Children up to 12 0

‘Cutting out junk food improved my son’s ADHD’

Posted on 19 December 2016

Brandy Massam found that changing her son’s diet improved his school performance and behaviour almost immediately.

Home slider 0

Impossible made possible

Posted on 12 December 2016

South African ultra-endurance cyclist Grant Lottering has proven time and again that he can climb every mountain. Even after a near-fatal accident.

Home slider 0

‘My brain tumour made me bold’

Posted on 2 December 2016

When Debbie Hedenskog received the news that she had a brain tumour, she took a moment… and then decided to put her game face on. She applied her make-up and got on with it. This is her story.

DID YOU KNOW?

  • We use a yacht-mast design for our cabling and keep it safely wound up in our trauma pedestals to avoid any accidents.
    #MediclinicFacts
  • Mediclinic is one of the three leading private hospital groups in Southern Africa and the sixth largest private healthcare group in the world.
    #MediclinicFacts
  • We have backup generators for our backup generators so that we can provide uninterrupted expert care.
    #MediclinicFacts
  • The only one in Africa and one of only 13 in the world, the P-I BrÅnemark Institute of Excellence at Mediclinic Morningside, specialises in facial reconstruction.
    #MediclinicFacts
  • Mediclinic Cape Town is accredited as a mother and baby friendly institution, having scored 100% at a recent external review.
    #MediclinicFacts
  • You get 20% of the water your body needs from eating fruit and vegetables.
    #MediclinicFacts
  • An orange has over 170 different phytonutrients and more than 60 flavonoids, providing anti-inflammatory, anti-tumour and blood clot-inhibiting effects.
    #MediclinicFacts
  • To make the most of every second, we strive to synchronise all our clocks in the hospital.
    #MediclinicFacts
  • Scrub areas in theatre are a minimum of 2.1m wide to accommodate at least two people at a time.
    #MediclinicFacts
  • To prevent harmful bacteria being absorbed by mattresses we use protective under sheets made from polypropylene.
    #MediclinicFacts
Cardiology 0

Heart health overhaul

Posted on 22 September 2016

For Mediclinic patient Amos Mautla (63) suffering not one but two heart attacks has led to some positive lifestyle changes – not just for him but also for his family.

Home slider 0

Living with childhood leukaemia

Posted on 15 September 2016

Kathy Singery, the mother of 14-year-old Daniel who was recently diagnosed with T-cell acute lymphoblastic leukaemia (T-ALL), shares the family’s coping strategies and reflects on the lessons they’ve learnt on their journey so far.

DID YOU KNOW?

  • Our nursing units are designed to minimise the distance between nursing staff and patients.
    #MediclinicFacts
  • A baby weighing 390g survived thanks to the expertise of Mediclinic’s highly qualified paediatric staff and specialists.
    #MediclinicFacts
  • We use a yacht-mast design for our cabling and keep it safely wound up in our trauma pedestals to avoid any accidents.
    #MediclinicFacts
  • You get 20% of the water your body needs from eating fruit and vegetables.
    #MediclinicFacts
  • We install alcohol rub dispensers at our facilities to prevent the spread of pathogens.
    #MediclinicFacts
  • A jumping rope uses almost every muscle in the entire body during exercise.
    #MediclinicFacts
  • To ensure sterility, our surgical instruments are twice wrapped in sterile fabric.
    #MediclinicFacts
  • We place oxygen-releasing, toxin-absorbing plants, like Sanseviera Trifasciata, around our hospitals.
    #MediclinicFacts
  • Our expert breastfeeding advice is based on the principles of the United Nations Children’s Fund and the World Health Organisation.
    #MediclinicFacts
  • Our radio-translucent theatre beds enable X-rays to be taken on the spot, without having to move the patient or disturb the procedure.
    #MediclinicFacts
Healthy Life 0

Combatting depression after retirement

Posted on 26 July 2016

When he hit retirement age, Paul Britton was looking forward to many years of well-earned rest. Instead, he fell into a deep depression. Here he shares how it happened – and how he worked his way out of it.

Healthy Life 0

Why you shouldn’t skip antidepressants

Posted on 19 July 2016

You go away for a weekend and forget your medication at home. It happens. Depending on the meds you’re taking, the effects can be disastrous – or completely benign. A Mediclinic psychiatrist talks us through what could happen if you skip your antidepressants.

Patient Journey 0

Don’t fear the needle

Posted on 14 June 2016

Scared of needles? Don’t worry. You’re not alone. According to some estimates, one in every five people suffer from it – which can make donating blood or giving a blood sample a real nightmare…

Home slider 0

Celebrating the survivors

Posted on 6 June 2016

The Cancer Association of South Africa (CANSA) says one in four South Africans will be affected by cancer in their lifetime – either via someone they know contracting the disease or being diagnosed with it themselves. The CANSA Relay For Life events are held locally and internationally to celebrate and remember people whose lives have been affected by cancer. Survivors, in particular, are celebrated, honoured and treated as VIPs.

Patient Journey 0

Cutting-edge technology: meet the da Vinci robot

Posted on 30 May 2016

The da Vinci Si HD robotic system was introduced at Mediclinic Durbanville to help with complex surgeries such as prostatectomies, using a minimally invasive approach. Mediclinic currently has four urologists who are accredited to use the system.

Patient Journey 0

In praise of nurses

Posted on 12 May 2016

They say time is a healer, but hospital patients’ recovery is also dependent on the care of committed nurses. Clinical psychologist Ilse Pauw of Mediclinic Cape Town highlights the critical needs of recuperating patients and the various roles nurses play to fulfil them.

Patient Journey 0

Checking into hospital

Posted on 20 April 2016

Heading to hospital for surgery? Don’t stress: you’re in safe hands with the staff at Mediclinic. You can make their job easier, though, by following a few simple Do’s and Don’ts ahead of your op.

Magazine 0

Take our survey and you could win an Apple Watch worth R6 999!

Posted on 6 April 2016

We’re doing some research to find out more about what you’d like to read in Mediclinic Family magazine or not read. We’d also like to find out more about how you engage with us on the infohub and social media. It’s quick and simple to fill out and you stand a chance to win an Apple Watch! You can choose to remain anonymous but then we won’t know how to contact you if you’re the winner. Terms and conditions apply*.

Patient Journey 0

What is the Cios Alpha?

Posted on 30 March 2016

Mediclinic Milnerton recently acquired the Cios Alpha, a versatile imaging alternative which can be used during open surgery as part of a hybrid vascular procedure. It’s the first of its kind in South Africa… but what exactly does it do?

Cardiology 0

Organ donation: the gift of life

Posted on 17 March 2016

An organ transplant is a major, life-saving procedure – but although there are 4 300 South Africans on the waiting list, a lack of donors means that these procedures are relatively rare. Here’s what an organ donation means to the recipient, in the words of heart transplant recipient and World Transplant Games athlete Stanley Henkeman.

Healthy Life 0

‘A full blood count showed why I was constantly tired’

Posted on 16 March 2016

Capetonian Mandy Lawson, 30, couldn’t figure out why she was always fatigued – until a simple blood test revealed the reason.

Neurology 0

‘I want to bounce back’

Posted on 4 March 2016

By living mindfully, Deirdre Visser-Barnard aims to find joy again.

Patient Journey 0

Should I freeze my eggs?

Posted on 26 January 2016

A woman’s changes of having a baby decrease dramatically after 35. To extend their fertility lifespan, some women are freezing their eggs. But why do they do it… and does it really work?

Home slider 0

Your easy guide to checking out

Posted on 18 December 2015

Your hospital stay is over and you’re ready to check out and head home. Before you leave, though, here’s what you need to do to ensure a smooth check-out.

Orthopaedics 0

Of life and limb

Posted on 9 December 2015

José de Barros Viana Orthotics and Prosthetics can be found at Mediclinic Cape Gate, where he helps patients such as double amputee ten-pin bowler Winston Balada (pictured above).

LOAD MORE ARTICLES