Patient Journey

We value our patients and strive to offer an efficient experience in our hospitals throughout Southern Africa.

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Children up to 12 0

‘Cutting out junk food improved my son’s ADHD’

Posted on 19 December 2016

Brandy Massam found that changing her son’s diet improved his school performance and behaviour almost immediately.

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Impossible made possible

Posted on 12 December 2016

South African ultra-endurance cyclist Grant Lottering has proven time and again that he can climb every mountain. Even after a near-fatal accident.

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‘My brain tumour made me bold’

Posted on 2 December 2016

When Debbie Hedenskog received the news that she had a brain tumour, she took a moment… and then decided to put her game face on. She applied her make-up and got on with it. This is her story.

Cardiology 0

Heart health overhaul

Posted on 22 September 2016

For Mediclinic patient Amos Mautla (63) suffering not one but two heart attacks has led to some positive lifestyle changes – not just for him but also for his family.

DID YOU KNOW?

  • Mediclinic trains more than a thousand nurses annually at training centres throughout Southern Africa.
    #MediclinicFacts
  • Our nursing units are designed to minimise the distance between nursing staff and patients.
    #MediclinicFacts
  • Most nursing units have windows overlooking gardens to promote healing.
    #MediclinicFacts
  • We install alcohol rub dispensers at our facilities to prevent the spread of pathogens.
    #MediclinicFacts
  • Mediclinic Cape Town is accredited as a mother and baby friendly institution, having scored 100% at a recent external review.
    #MediclinicFacts
  • To ensure sterility, our surgical instruments are twice wrapped in sterile fabric.
    #MediclinicFacts
  • We monitor the temperature of our neonatal units as newborn babies are extremely sensitive to temperature change.
    #MediclinicFacts
  • Some of our hospitals have operating tables that can support patients of up to 370kg in weight and 2.2m in height.
    #MediclinicFacts
  • We use the internationally recognised Oxford Vermont Network to keep our neonatal critical care units at the forefront of paediatric medicine.
    #MediclinicFacts
  • Scrub areas in theatre are a minimum of 2.1m wide to accommodate at least two people at a time.
    #MediclinicFacts
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Living with childhood leukaemia

Posted on 15 September 2016

Kathy Singery, the mother of 14-year-old Daniel who was recently diagnosed with T-cell acute lymphoblastic leukaemia (T-ALL), shares the family’s coping strategies and reflects on the lessons they’ve learnt on their journey so far.

Healthy Life 0

Combatting depression after retirement

Posted on 26 July 2016

When he hit retirement age, Paul Britton was looking forward to many years of well-earned rest. Instead, he fell into a deep depression. Here he shares how it happened – and how he worked his way out of it.

DID YOU KNOW?

  • Mediclinic has the highest number of internationally accredited facilities in Southern Africa.
    #MediclinicFacts
  • We install alcohol rub dispensers at our facilities to prevent the spread of pathogens.
    #MediclinicFacts
  • Our hospitals did the first minimally invasive transcatheter aortic valve implant procedure in Africa.
    #MediclinicFacts
  • A baby has a 70% better chance of surviving a motor vehicle accident if in a secure car seat and properly restrained.
    #MediclinicFacts
  • Nurses can observe patients at all times as critical care units are designed like a beehive with the nurses’ station in the middle.
    #MediclinicFacts
  • We found a practical solution to a shortage of theatre nurses by becoming a registered teaching institution.
    #MediclinicFacts
  • Mediclinic Cape Town is accredited as a mother and baby friendly institution, having scored 100% at a recent external review.
    #MediclinicFacts
  • Immunisations save lives and help stop diseases from spreading.
    #MediclinicFacts
  • Scrub areas in theatre are a minimum of 2.1m wide to accommodate at least two people at a time.
    #MediclinicFacts
  • We place oxygen-releasing, toxin-absorbing plants, like Sanseviera Trifasciata, around our hospitals.
    #MediclinicFacts
Healthy Life 0

Why you shouldn’t skip antidepressants

Posted on 19 July 2016

You go away for a weekend and forget your medication at home. It happens. Depending on the meds you’re taking, the effects can be disastrous – or completely benign. A Mediclinic psychiatrist talks us through what could happen if you skip your antidepressants.

Patient Journey 0

Don’t fear the needle

Posted on 14 June 2016

Scared of needles? Don’t worry. You’re not alone. According to some estimates, one in every five people suffer from it – which can make donating blood or giving a blood sample a real nightmare…

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Celebrating the survivors

Posted on 6 June 2016

The Cancer Association of South Africa (CANSA) says one in four South Africans will be affected by cancer in their lifetime – either via someone they know contracting the disease or being diagnosed with it themselves. The CANSA Relay For Life events are held locally and internationally to celebrate and remember people whose lives have been affected by cancer. Survivors, in particular, are celebrated, honoured and treated as VIPs.

Patient Journey 0

Cutting-edge technology: meet the da Vinci robot

Posted on 30 May 2016

The da Vinci Si HD robotic system was introduced at Mediclinic Durbanville to help with complex surgeries such as prostatectomies, using a minimally invasive approach. Mediclinic currently has four urologists who are accredited to use the system.

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In praise of nurses

Posted on 12 May 2016

They say time is a healer, but hospital patients’ recovery is also dependent on the care of committed nurses. Clinical psychologist Ilse Pauw of Mediclinic Cape Town highlights the critical needs of recuperating patients and the various roles nurses play to fulfil them.

Patient Journey 0

Checking into hospital

Posted on 20 April 2016

Heading to hospital for surgery? Don’t stress: you’re in safe hands with the staff at Mediclinic. You can make their job easier, though, by following a few simple Do’s and Don’ts ahead of your op.

Magazine 0

Take our survey and you could win an Apple Watch worth R6 999!

Posted on 6 April 2016

We’re doing some research to find out more about what you’d like to read in Mediclinic Family magazine or not read. We’d also like to find out more about how you engage with us on the infohub and social media. It’s quick and simple to fill out and you stand a chance to win an Apple Watch! You can choose to remain anonymous but then we won’t know how to contact you if you’re the winner. Terms and conditions apply*.

Patient Journey 0

What is the Cios Alpha?

Posted on 30 March 2016

Mediclinic Milnerton recently acquired the Cios Alpha, a versatile imaging alternative which can be used during open surgery as part of a hybrid vascular procedure. It’s the first of its kind in South Africa… but what exactly does it do?

Cardiology 0

Organ donation: the gift of life

Posted on 17 March 2016

An organ transplant is a major, life-saving procedure – but although there are 4 300 South Africans on the waiting list, a lack of donors means that these procedures are relatively rare. Here’s what an organ donation means to the recipient, in the words of heart transplant recipient and World Transplant Games athlete Stanley Henkeman.

Healthy Life 0

‘A full blood count showed why I was constantly tired’

Posted on 16 March 2016

Capetonian Mandy Lawson, 30, couldn’t figure out why she was always fatigued – until a simple blood test revealed the reason.

Neurology 0

‘I want to bounce back’

Posted on 4 March 2016

By living mindfully, Deirdre Visser-Barnard aims to find joy again.

Patient Journey 0

Should I freeze my eggs?

Posted on 26 January 2016

A woman’s changes of having a baby decrease dramatically after 35. To extend their fertility lifespan, some women are freezing their eggs. But why do they do it… and does it really work?

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Your easy guide to checking out

Posted on 18 December 2015

Your hospital stay is over and you’re ready to check out and head home. Before you leave, though, here’s what you need to do to ensure a smooth check-out.

Orthopaedics 0

Of life and limb

Posted on 9 December 2015

José de Barros Viana Orthotics and Prosthetics can be found at Mediclinic Cape Gate, where he helps patients such as double amputee ten-pin bowler Winston Balada (pictured above).

Patient Journey 0

Good day!

Posted on 27 November 2015

To answer the growing need for same-day surgery, Mediclinic has introduced day clinics into its range of services

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