Patient Stories

We value our patients and strive to offer an efficient experience in our hospitals throughout Southern Africa.

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Emergency

In safe hands: how the triage process works

The triage process starts with a question to the patient or their parent/carer: ‘What is the reason for you coming to the Emergency Centre?’ This is followed by gathering info about the patient’s medical and travel history, as these can often influence or lead to the problem presented.

Patient Stories

A mutual benefit

Mediclinic’s newest facility, Midstream at Centurion in Gauteng, is at the forefront of hi-tech healthcare, courtesy of its specialised ICT programme.

Patient Stories

Your hospital discharge checklist

As nice as the nurses are, and as good as the food tastes, most patients will agree: the best part about going to hospital is leaving to go home. Here’s what you need to know to make sure you’re discharged safely and smoothly.

Patient Stories

How to prepare for surgery

Going to hospital for any kind of surgical procedure can be an intimidating experience… but it doesn’t have to be! Follow these easy steps to take the worry out of your surgery.

Patient Stories

Mediclinic opens new day clinics

Last week Mediclinic Southern Africa announced the rollout of the new Mediclinic Day Clinic strategy, which offers Mediclinic’s customary excellent private hospital care in a more streamlined and cost competitive format, without compromise to quality care. The rollout of Mediclinic Day Clinics (about two clinics per year over the next five years) will ensure greater access to the new streamlined service across the Mediclinic Southern Africa footprint.

DID YOU KNOW?

  • Our hospitals have been awarded international accreditation for best practice in the management of environmental systems and practices.
    #MediclinicFacts
  • We have backup generators for our backup generators so that we can provide uninterrupted expert care.
    #MediclinicFacts
  • To make the most of every second, we strive to synchronise all our clocks in the hospital.
    #MediclinicFacts
  • Our nursing units are designed to minimise the distance between nursing staff and patients.
    #MediclinicFacts
  • Mediclinic is one of the three leading private hospital groups in Southern Africa and the sixth largest private healthcare group in the world.
    #MediclinicFacts
  • Our world-class neonatal units feature high frequency oscillatory ventilators to minimise lung trauma in premature babies.
    #MediclinicFacts
  • Our radio-translucent theatre beds enable X-rays to be taken on the spot, without having to move the patient or disturb the procedure.
    #MediclinicFacts
  • Mediclinic uses building materials that reduce background noise for minimal disturbance.
    #MediclinicFacts
  • Our hospitals have been awarded international accreditation for best practice in the management of environmental systems and practices.
    #MediclinicFacts
  • Our corridors are 2.3m wide allowing two beds to pass one another without any interference.
    #MediclinicFacts
Magazine

Hands up for hygiene!

How often do you wash your hands? Effective hand hygiene is a personal responsibility – and an important everyday way of protecting your own health and that of everyone you come into contact with.

Cape Town Marathon

20 years of care – wherever!

It all started with the provision of medical assistance during the then Cape Argus Pick n Pay cycle race in 1996. Today the clinical support of Mediclinic’s Corporate Events department plays a critical role in the success of major public gatherings across the country.

DID YOU KNOW?

  • A baby weighing 390g survived thanks to the expertise of Mediclinic’s highly qualified paediatric staff and specialists.
    #MediclinicFacts
  • To prevent harmful bacteria being absorbed by mattresses we use protective under sheets made from polypropylene.
    #MediclinicFacts
  • Immunisations save lives and help stop diseases from spreading.
    #MediclinicFacts
  • Nurses can observe patients at all times as critical care units are designed like a beehive with the nurses’ station in the middle.
    #MediclinicFacts
  • To ensure sterility, our surgical instruments are twice wrapped in sterile fabric.
    #MediclinicFacts
  • We use the internationally recognised Oxford Vermont Network to keep our neonatal critical care units at the forefront of paediatric medicine.
    #MediclinicFacts
  • Some of our hospitals have operating tables that can support patients of up to 370kg in weight and 2.2m in height.
    #MediclinicFacts
  • Trauma patients with a critically low temperature will often be wrapped in a space blanket to reduce heat loss.
    #MediclinicFacts
  • We found a practical solution to a shortage of theatre nurses by becoming a registered teaching institution.
    #MediclinicFacts
  • We have backup generators for our backup generators so that we can provide uninterrupted expert care.
    #MediclinicFacts
Orthopaedics

How to overcome disability

It’s any able-bodied person’s worst nightmare: losing a limb, receiving a prosthetic in its place, and being bound to a wheelchair. So what does it take to overcome a physical disability like that? Paralympic wheelchair tennis star Kgothatso Montjane shares her winning formula.

Mediclinic Events

Mediclinic Midstream is eco for Earth Hour

Here’s how Mediclinic Midstream, currently one of the most eco-friendly hospitals in South Africa, does their bit for the environment every day…

Babies (up to 1 year)

When to take your child to the emergency centre

It’s natural to panic when your child falls on their head but when is it actually necessary to go to the emergency room? Dr Stephan Reid, a paediatrician at Mediclinic Potchefstroom identifies warning signs exhibited by babies, toddlers and teenagers.

Magazine

Mediclinic Midstream

While great care has been taken to keep the patient’s journey top of mind, the team at Mediclinic Midstream also knows that providing cutting-edge total healthcare can take its toll on the environment – therefore they built this new hospital to address those needs.

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